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Privacy Policy

This site is owned and operated by Synergy Systems Solutions, LLC ("we", "us", "our"). Synergy Systems Solutions, LLC provides its services to you ("Customer", "you" or "end user") subject to the following conditions.

We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service of the specific application, or as otherwise required by law.


Information Gathering & Usage

We do not collect personally identifiable information from our visitors other than what is supplied to us on a voluntary basis. When you register voluntarily to be contacted via our Contact Us link or to receive a Quote for any Synergy Systems Solutions, LLC product we ask for information such as your name, company name, email address, etc.

Synergy Systems Solutions, LLC uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research. Synergy Systems Solutions, LLC does not share your personal information with third parties, unless explicitly approved by you.

Synergy Systems Solutions, LLC processes telecommunications data on behalf of the owners of such data. Such information is confidential and provided only to its owners. If you use the Site without registration, the only information we collect will be non-personal information related to your IP address, web browser and operating system information.


Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive.

Cookies are required to use the Synergy Systems Solutions, LLC services. We use cookies to record current session information, but do not require permanent cookies.


Data Storage

Synergy Systems Solutions, LLC uses primarily its own equipment and hosting, but for certain services, it uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our services. Although Synergy Systems Solutions, LLC owns the code, databases, and all rights to Synergy Systems Solutions, LLC hosted applications, you retain all rights to your data.


Disclosure

Synergy Systems Solutions, LLC may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service of any of our applications.


Changes & Additions to Synergy Systems Solutions, LLC. Website Policy Terms & Conditions

By using this site, you signify your agreement to the terms and conditions of Synergy Systems Solutions, LLC Communications Web Site Privacy Policy. We reserve the right, at our sole discretion, to change, modify, add, or remove portions of this policy at any time. Please check this page periodically for any changes. Your continued use of the Synergy Systems Solutions, LLC Communications Web Site following the posting of any changes to these terms shall mean that you have accepted those changes. If you have any questions at all or concerns, please email us at help@smadasystems.com.


Privacy Complaints

We encourage you to use the contact information provided herein to inform us of any complaints or disputes you may have regarding the use of your personal information. We will thoroughly investigate the matter internally and make every effort to attempt to resolve the issue quickly.


Questions

Any questions about this Privacy Policy should be addressed to help@smadasystems.com or by mail at: Synergy Systems Solutions, LLC, PO Box 190085, Boise, ID 83719 USA.

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